Returns & Exchanges

At Starwax At Home, we want you to be completely satisfied with your purchase; if you are not, you can return your unused items within 30 days of delivery for a full refund. Please ensure all home care products remain in their original packaging with safety seals intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring liquid products are upright and leak-proof to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.